Gaya APA

Tannen, D., Kumara, A. (1996). Seni Komunikasi Efektif: Membangun Relasi dengan membina Gaya Percakapan (That's No What I Meant! How Conversational Style Makes or Breaks Your Relations with Others) (1). Jakarta: Gramedia Pustaka Utama.

Gaya MLA

Tannen, Deborah., Kumara, Amitya. "Seni Komunikasi Efektif: Membangun Relasi dengan membina Gaya Percakapan (That's No What I Meant! How Conversational Style Makes or Breaks Your Relations with Others)". 1 Jakarta: Gramedia Pustaka Utama, 1996. Buku Teks.